FAQ
Q: What do we backup?
A: MySQL databases. On Advanced & Professional packages you can backup your cpanel as well
Q: Where my MySQL's files will be stored?
A: In our secure server.
Q: Does anyone have access to my files?
A: Only you and system Administrator have access to the files.
Q: Will you share my website information?
A: NO!
Q: Can the backup files be corrupted?
A: Yes they can. Because we contact to your server to grab the info we can't guarantee that the connection will be valid during the session. 95% it works without a problem but there are many factors that can affect it which we can't control. We recommend to use our daily service to eliminate this problem.
Q: How can I access my files?
A: Using ftp. The ftp connection's details are in the welcome email.
Q: How can I cancel my account?
A: Send us an email and we will cancel your account in 24 hours
A: MySQL databases. On Advanced & Professional packages you can backup your cpanel as well
Q: Where my MySQL's files will be stored?
A: In our secure server.
Q: Does anyone have access to my files?
A: Only you and system Administrator have access to the files.
Q: Will you share my website information?
A: NO!
Q: Can the backup files be corrupted?
A: Yes they can. Because we contact to your server to grab the info we can't guarantee that the connection will be valid during the session. 95% it works without a problem but there are many factors that can affect it which we can't control. We recommend to use our daily service to eliminate this problem.
Q: How can I access my files?
A: Using ftp. The ftp connection's details are in the welcome email.
Q: How can I cancel my account?
A: Send us an email and we will cancel your account in 24 hours
